[Resolved]  Yamaha Motor India — Arrogant behaviour at Service station without fixing the complaint

Address:Sharada Arcade,Gate, Plot No.5, Bannerghatta Main Rd, near Dominoz Pizza, Omkar Nagar, Arekere, Bengaluru, Karnataka 560076

Dear team,

I am happy to be part of yamaha family same time getting very bad experience from the service station.

Details of complaint
I hame purchased yamha FZ3.0 about a year back from the Laxmi Yamaha Bannerghatta road.
Complete address :
Sharada Arcade, Gate, Plot No.5, Bannerghatta Main Rd, near Dominoz Pizza, Omkar Nagar, Arekere, Bengaluru, Karnataka 560076

And giving regular service at the same place done 3 service so for.

During my second service I have raised concern about in front wheel disk having noise while running.
They came and said to me disk had a problem needs to be change the front wheel disk we don't have stock now you have to order once come we will inform you and then change the disk.
I have placed my order and never got any update for my order.

Time has come to third service and went to the same service center and asked to change the disk this time.

Now it's almost two months now since I have done my 3rd service.

Last week I had long drive with my vehicle and noticed vehicle top speed is 90km

On Sunday I went back and explained the issue to service center people and said they will deliver vehicle by Monday.

And finally today They told they can't fix it and rectify the issue because they do not have the staff do that.

My question if it's paid service everything will get done in a day since it's complaint they do not have staff to check the issue ?

Yamaha why are you having option to take complaint ?

Moreover the staff are very arrogant.
Please address this issue as ap

Thanks
[protected]
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Jan 7, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2021
Yamaha Motor India Customer Care's response
Dear Sir,

As per your discussion with our customer care executive. Please keep the vehicle on under observation and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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