[Resolved]  Yamaha Motor India — {attention} disgruntled consumer of frank yamaha motors | complaint

Address:

793002

To whom so ever it may concern

Before details of dispute, i would like identify myself as a consumer of frank yamaha. Details are as below:
Motor registration name: md atif
Motor registration number: ml 05 n 8485
Motor version: yahama r3
Contact number: [protected]

Coming to the matter - my scooter met with an accident 2 months before and i have had given it for repairing in one of your shillong center at frank yamaha, nongshilliang, nongthmai, shillong, meghalaya. Today, i paid a visit to get my scooter and i received disgruntled response from your service representative at aforementioned address.

I was address as 'sale' instead of 'sir' and i was abused for multiple time for i went to inquire for my vehicle, and sadly, sent back home after multiple visit to your service center. I was unhappy, insulted, dis-respected, abused and unsatisfied with such ill response from your service center. I rigidly demand an apology, explanation and result for such response.

My question is - is this how you treat your consumers?