[Resolved] Yamaha Motor India — bad behaviour and giving wrong information

Rakunsay

from Kolkata, West Bengal

Address:

Khordha, Odisha

Dear Team,
I am very disappointed towards the service of Venus Automatics., Bhubaneswar . I have a r15s v2.0 which was faced an accident & I bring it to this show room but they neither response about my work nor giving me the parts code. I still travelled 3 Yamaha showroom about the parts availability but this showroom behave like I am begging for service.

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Nov 1, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Yamaha Motor India Customer Care's response Dear Rakunsay,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

Sep 12, 2018

Updated by Rakunsay Dear team,
I'm a Bajan finserve consumer having loan a/c no.W08RCD60528542 which is completed on September as last payment but this company still didn't activating my emi card.

Verified Support

Oct 01, 2018

Yamaha Motor India Customer Care's response Dear Rakunsay,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Nature of Complaint
Concerned dealership
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha