[Resolved] Yamaha Motor India — bad behaviour with customer

dheerajkamboj

from Delhi, Delhi

Address:

New Delhi, Delhi, 110017

Dear Sir,
I am having bike of yamaha motor india model fz, i am always get my bike serviced from adarsh yamaha centre, lado sarai new delhi.
This time i am unable to take my bike for service at their service station due to busy schedule so i thought to change engine oil instead of servicing of my bike so i visited to purchase engine oil for my bike at this adarsh yamaha service centre lado sarai delhi & they are denying to give me engine oil they are saying we don't have engine oil if you bring your bike only then we will give you engine oil else we can't give you engine oil.
This is very bad behaviour.

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Aug 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Yamaha Motor India Customer Care's response Dear Dheeraj Kamboj,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha