[Resolved]  Yamaha Motor India — Bad Experience of my Bike Service

I bought my bike FZ S V3 on 7th April 2022 on full cash. They told me the Number plate will come in 15 days.
When I went to service center for my first service on 26 April at 9:30(opening time), No one was there. They came at 11 pm. I was waiting for 1:30 hours. After my bike service, I asked them to give my service bill and RSA bill, they denied and said "Your bike is not approved yet because on 26th April I didn't got my number plate. On 9th May I got my Number plate after 1 month 2 days. Then I asked them for my service bill they told me they will send tomorrow on mail. I got no mail from Yamaha. Then today morning I went to Yamaha then take bill from them... it was the bad experience ever in my life. I have 2 Activa in my house, Honda always gave me best service.

Points for West delhi Riders, Najafgarh:-
- there is water cooler but no glasses are there for customer
- No one asked for even water in these 43° degree temperature

Yamaha gave me bad experience ever.

Thanks
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Jun 21, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 18, 2022
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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