[Resolved]  Yamaha Motor India — Bad response from the manager service center thiruneermalai road, chrompet, chenai-600044

Address:Chennai, Tamil Nadu

Hello Sir/Madam, I gave my bike (FZ) for service SERVICE CENTER THIRUNEERMALAI ROAD, CHROMPET, Chenai-600044. While taking delivery I found that there is a scratch in the tank. The person who takes my bike for service he accepted that was their fault and it can be serviced. Once he consulted with manager he asked me to come next week. I went next week they said painter not there come next week. I again went next week they told paint is not available. The again I came back and went on[protected]. I asked them to service the bike and give me when its ready. They called me several times in the evening on the same day and asked me bike is ready. When I went to pickup my bike the scratch remain same. The manager shouted at me its not their fault. He spoken very badly and told me it cannot be done. Why such response from YAMAHA service centers. Please take some decision to overcome this issue. It will be great full to YAMAHA. Regards, Arun [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Arun,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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