[Resolved] Yamaha Motor India — Bad Services. Rude & Cunning Behavior. Aftersales, No support

[email protected]

Apr 27, 2022

Address:

Northeast Delhi

I got my bike's front shocker repaired on 15th Aug 2021. Since then I have been facing a handling and balancing problem. It bubbles even on plain roads. It disbalances when I take a disk break or climb on breakers . It seems like I am driving without air into tires. It's very dangerous to drive.

I go to the service center every time and pay[protected] but no one is able to repair it. They are not capable to repair their own bike.

I requested many times through mails and phones but you don't listen and provide solutions. Customer Care Executives argument with me. He argues & behaves like a lawyer.

It is bad experience of buying this bike. Aftersales, No support.
Its condition is getting worst day by day.

They Resolved the Problem without giving Solution.

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Jun 8, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Apr 27, 2022

Updated by [email protected] I got my bike's front shocker repaired on 15th Aug 2021. Since then I have been facing a handling and balancing problem. It bubbles even on plain roads. It disbalances when I take a disk break or climb on breakers . It seems like I am driving without air into tires. It's very dangerous to drive.

I go to the service center every time and pay[protected] but no one is able to repair it. They are not capable to repair their own bike.

I requested many times through mails and phones but you don't listen and provide solutions. Customer Care Executives argument with me. He argues & behaves like a lawyer.

It is bad experience of buying this bike. Aftersales, No support.
Its condition is getting worst day by day.

They Resolved the Problem without giving Solution.

Apr 27, 2022

Verified Support

May 04, 2022

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha