Yamaha Motor India — Bad servicing

Address:Indore, Madhya Pradesh, 452010
Website:www.yamaha-motor-india.com

I have yamaha r3 bike and i gave this bike to service station airen yamaha indore (m. p.) on dated 29/06/2016 for checking of fuel injector light and oil pressure light. but today 13/07/2016 i get my bike without any service. and they create more problems to it. there was both engines were working while giving at service station but today i get only 1 cylinder working and ecu malfuctioning. after 14 days i get my bike without any problem solve and they charge me for rs 300/- for labour. how could they so careless about this matter and response was not satisfied. airen yamaha does not have any technical mechanic to service this bike. how could company give this dealership to them. who does not have value of costumer. when i have purchased this bike and my bike is first in indore (mp) everyone was good and behaving very nice. but after on this service no one responding to me with satisfaction answer. this is very costly vehicle and this kind of service i get from airen yamaha. when i put my bike at service station it was too good and moving without any problems only fuel injector light show at high rpm and on instant brake oil pressure light show on meter this is my only problem but they checked at service station they found ecu (electric control unit) is damaged how it is damaged while i gave bike in good condition with moving with both the cylinders, ecu is damaged at station and bike comes at single cylinder. it is not my fault this is company responsibility to give bike to costumers with good condition. i got my bike more damaged from there. no one is accepting this fault there. and also did not take any guarantee for bike. how irresponsible they are. this is my humble request to the company please take action on this matter specially on airen yamaha indore (m. p.). please kindly make sure to me that my bike will get repair or not. this is my request to india yamaha motor.
Mycomplaint number is ic-24931-m1j1. regarding this a call from head office i received and they asked me all details about this complaint after discussion they assure me to call again. but no calls i recevied after that.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Yamaha Motor India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret for the inconvenience caused to you.

We have escalated your concern to our customer care department, you will receive a call soon.

Assuring you our best services.

India Yamaha Motor

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information