Hi team,
Myself Jyothirgosh, I own Yamaha FZ on 11 May 2023 from (shop name and place) and ridden for around 10000km.
Now it have been 10 months, but battery got damaged and it need to be replaced. So I had contact the service center on 30th March 2023.
The battery has one year warranty but it is so strange that how this is happened to a new bike within 10 months of purchase from a reputed company.
From service centre I came to know that, when I replace the inbuilt battery, the new one has no warranty. So if it again happened, i need to replace it own my cost, which is around Rs.1500.
Also one thing that I noticed is normally the inbuilt battery is from Amaron or Exide, but here it is Tata's battery.
Totally disappointing experience from Yamaha.
I need to exchange a new battery with 1 year warranty.
Hereby Iam enclosed all the records concerning this.
It is 5th day that I need to book a taxi to my work place and back to home. So kindly resolve this as soon as possible.
I look forward to your reply and a resolution to my problem. I will wait until 5th April 2023 before seeking help from a consumer protection agency or other assistance.Else Iam force to file a complaint regarding this in consumer court.
Please contact me by
Thank you.
Jyothirghosh T M
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