[Resolved]  Yamaha Motor India — Bent Chassis

Address:MITHUN SURENDRAN KP, MITHUN NIVAS, NEAR EACHUR KOTTAM, EACHUR KANNUR, (PO) MUNDERI 670591

From the day I bought my Yamaha R15 V3.0, it would glide automatically to one side while riding. I've changed almost everything on the bike outside of warranty, still the problem persists. I've changed the handlebar, front fork, rear shock, put on new tires, changed the conset but the handlebar on the left and right remains on different height levels; even after doing all of the above. The new conset would loosen up every now and then. I've to tighten it from time to time. An expert from Kochi said that nothing more can be done. The technicians and service engineer told me that it has a bent chassi, which is a manufacturing defect. I want Yamaha India to fix my chassi or replace it.
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Aug 5, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear mithunkukku,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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