I have bought the Yamaha R15-M on the 16th of june from Avian Yamaha. Even before the first service the ABS AND TCS lights were on which means there was a fault in it, in the first month itself with the bike hardly traveling 300 kms. As i gave the bike for service i was charged for the oil, coolant, .. which i think was completely unnecessary and just a way to get money because it was a free service. Being an authorised centre they dont even have the right machinery for the bikes. Because of the ABS issue the engine light was on for the whole time after the first service and i was told that the rear ABS sensor has spoilt. How is that even possible that within 2 and a half months the sensor stops working when the bike was always kept at a safe place and under cover. Is this the quality that the company provides for its parts ? On asking the service centre if the sensor was under warranty, without even checking they refused and said i had to replace it with a new one for ₹1250 and on top of that the new sensor also wont come with a warranty. I had asked the owner to send a mail regarding the same and he was very hesitant to do it. Then he started the usual drama that he'll have to check it with the company and will revert. It's been 3 days since he told me this but i haven't got a call back. The service they provide is horrible. The moment i start riding the bike, god knows for some reason within the next 10 mins the engine light appears again. All the buttons have become so tight that it has become very irritating. The ignition switch also gets stuck, like for a new bike which has travelled only 600 kms in the 2 and a half months and has started giving such issues. Kindly revert and solve this issue as soon as possible or else take the bike back and give me my refund. I dont have time to go to the service centre every 2nd day for a negligence from your company's end. Was this information helpful? |
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