Yamaha Motor India — Bike breakdown not resolved from 4 services / 9 months

Yamaha Motor India — Bike breakdown not resolved from 4 services / 9 months

C chsreenath

Hi, My bike suddenly breaks down and does not start immediately (takes 15-30 mins or more). Facing this issue from January and requested Rise Automobiles (Smaat Automobiles), Madinaguda, Hyderabad. I have taken my bike for service center four times before and after lockdown. Service has replaced wiring, spark plug, battery, key set and all major electric components but problem is not rectified. They are not ready to rectify problem or take bike for servicing. Am hardly using my bike and facing breakdown for short trips of 5-10 kms also. Bike Reg no AP21 AW 1075 Eng no: 21CG045532 Please address this issue Regards, Chebrolu Sreenath [protected] Was this information helpful? No (0) Yes (0)
Yamaha Motor India customer support has been notified about the posted complaint.
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Yamaha Motor India Customer Care

from Pune, Maharashtra

Verified Support

Dear Chebrolu Sreenath,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Reply

chsreenath's [Complaint's author] reply, Oct 23, 2020

Dear Chebrolu Sreenath,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name : chebrolu sreenath
Mobile number: 9003399479
Email id: chebrolu sreenath
Chassis number: ME121C0G1E2045492
Nature of Complaint: FZ Bike frequent break down
Concerned dealership: Smaat Yamaha (Rise Automobile), Madinaguda, Hyderabad
Retail date: Issue from Jan 2020
Address (if possible): Smaat Yamaha, 7, 11, opp. Pranaam Hospitals, Madinaguda, Hafeezpet, Hyderabad, Telangana 500050

You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. - No response on toll free number

Regards,
Team Yamaha

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