[Resolved]  Yamaha Motor India — Bike

Bought FZS FI v3 on last Diwali, and riding it is horrible for me as its clutch engagement and disengagement is very very poor, gear shifting is too hard to hurt my foot. I feel lot of jerk, fast forward when i relieve clutch. Very first day i shared this issue with Oswal motors from where i purchsed it but they offered me no solution. After that when i visit showroom South West rider Najafgarh for first service they too did not checked it deeply as to what is root cause of problem, except just some adjustments in clutch wire.
I took two more turn to South West rider to get it checked again but techniciain repeated same action as explained earlier. Several time i tried customer care number but no conversation happed even though going through many extensions. I wrote mail and get back a pre written message nothing more
I am faded up now and planning to get rid of this damn bike.
Bad company, bad sell and service and worst customer support.
I will suggest people not to buy any bike of Yamaha...
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Feb 24, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2022
Yamaha Motor India Customer Care's response
Dear Rajupathak,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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