[Resolved] Yamaha Motor India — Bike issue not resolved

Santoshrajwar

from Kolkata, West Bengal

Mar 13, 2022

Address:

Kolkata, west bengal

Dear sir,
I have recently purchased yamaha R15 V4 blue color bike, 2 months approx with 3000km. I want to say your service is just rubbish, so many problems are there in my bike and the company service is not resolving the problem. Shelf start problem, not taking pick up, speed issue, noise in the disc brake...and after visiting many times to the service centre the staff has suggested me to put 1 jug water every morning before ride, means such a rediculus response. please resolve this issue, otherwise exchange my bike, or return my money.

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May 12, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Mar 13, 2022

Updated by Santoshrajwar Dear sir,
I have recently purchased yamaha R15 V4 blue color bike, 2 months approx with 3000km. I want to say your service is just rubbish, so many problems are there in my bike and the company service is not resolving the problem. Shelf start problem, not taking pick up, speed issue, noise in the disc brake...and after visiting many times to the service centre the staff has suggested me to put 1 jug water every morning before ride, means such a rediculus response. please resolve this issue, otherwise exchange my bike, or return my money.

Verified Support

Mar 29, 2022

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha