[Resolved]  Yamaha Motor India — Bike issue - Yamaha FZS V3 BS6 - Model 2020

Hello Yamaha,
I'm Aakash Sharma from Agra, U.P. I purchased a bike Yamaha FZS V3 BS6 - Model 2020 in the year 2020.

Recently, I'm facing some bike issues like the bike not starting, engine trouble light not disappearing. I have given my bike to the Yamaha service centre to the below-mentioned details -

Service Center name - J.M Motors Pvt. Ltd. Address - Maharana Pratap Nagar, Bypass Road, Agra.

I had given my bike to the service centre dated 2/8/22 and since then the bike is under servicing. The service centre person claims that the throttle body is the major fault within the bike and this part can only be replaced when the service centre will receive any other bike with the same model as mine i.e. Yamaha FZS V3 BS6 - Model 2020. It has been 12 days now and I'm suffering due to it till today.

Earlier to this, the service person has changed the ECU but as per them, the throttle body is the major issue. The service centre is not even placing the order for the new part.

Kindly address the concern here as it is hampering my professional work routine.

Waiting for the revert in anticipation.

Akash Sharma, Mob: - [protected]Email ID: [protected]@gmail.com
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Oct 3, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
Yamaha Motor India Customer Care's response
Dear Akash Sharma,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
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