[Resolved]  Yamaha Motor India — bike missing always. rejecting my claim under warranty

Address:Kollam, Kerala, 691503

I serviced my yamaha fz 16 at yamaha service station named daiwik motors till 8 th service. I mentioned my complained related to the missing of vehicle on all the free servive and paid services. They told its normal nothing to worry. But it tends to make accidents while riding. Now i cant even ride vehicle properly due to missing. Now that service centre is not opening. Now i contacted another service centre named george maijo in kollam. They also told its normal. And they cleaned the carburator and i wasted the money. Agin after running 100 kms problem again occured. Now i took my vehicle again to the same service centre. Now they are rejecting my cliam
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Nov 15, 2017
Kumar Royal's response
Yamaha Ray z bike engine noice problem, please replace engine
Verified Support
Nov 23, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Yamaha Ray z bike purchased 1month before and from engine sound is coming, I kept for 1st service, staff not cleared up problem and trying to escape to cover the problem, please solve my bike engine problem or replace engine is in warranty. Please take an action on it immediately.
Yamaha Motor India Customer Care's response, Nov 23, 2017
Verified Support
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3270
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information