[Resolved] Yamaha Motor India — Bike papers not provided yet

vijendra pratap_singh

from Delhi, Delhi

Address:

Gorakhpur, Uttar Pradesh, 273001

Dear team,
Myself vijendra pratap singh recently purchased yamaha fz-s from gorakhpur from bharat trading company kali mandir gali gorakhpur on 01/05/17, but several times i met with sales managers they are not still providing me the bike original papers as i requested with them again and again, they are ignoring very badly to provide the papers of my recently purchased new bike i am attaching the bill receipt in which it is mentioned also.
Now i am frustrated and going to take legal action against the brand and the dealer as well cause it is more then 30 days and i not received my bike papers
I also want to confirm is this bike which was available on showroom which i purchased is theft from somewhere in india. I have all the papers of it. Will move also for consumer forum about the problems which i am facing if necessary action will not take within two days

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Jul 28, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Yamaha Motor India Customer Care's response Dear Vijendra Pratap Singh,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamahav