[Resolved] Yamaha Motor India — bike service not provided properly
M
Mahesh Kumarr
from Chennai, Tamil Nadu
Address:
603202
I gave my bike for 5 bike service and already i have intimated a compalint that i am having a trouble in engine noise but they didnt notice it and chain already got spoiled but they have adjusted it and didnt mention it to me while returning frm service. On the next day when i drive my bike got lot of noise from my chain and again took my bike to dealer, they told me chain spracket has went of and need to be replaced . I put leave 3 half days leave for this and they totaly charge me 3800 totaly including service am totaly disappiunted with this. Yamaha is a branded one but pls provide your dealer service with good one or take necesary action against your dealers. And one more thing we give to service to identify the problems by techinicians but here after taking from service the next day i told the faults to the technicians which are identified by me. This states whats the level of yamaha service technicians.
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Oct 6, 2017
Complaint marked as Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Sep 03, 2017
Updated by Mahesh Kumarr Yamaha showroom varadhaman motors, guduvanchery, chennai
Verified Support
Sep 05, 2017
Yamaha Motor India Customer Care's response Dear Mahesh Kumar,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.
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