[Resolved] Yamaha Motor India — Bike starting trouble

Ajis Glinton

from Mumbai, Maharashtra

Address:	560068
Website:	www.orionmotorsindia.com

After long time of waiting I purchased a Yamaha fz16 bike on jan21 2017 actually this is my dream bike. Within two days my bike having starting trouble problem, self is not working some times due to some connection issues. I went and ask them they are showing one by one I am not responsible goto service center. I went to service center they are not ready to check also. Actually who fixed the bike he should check and give me the bike right. simply they fixed and they are telling like, "this is not my fault when I gave its fine" they are caring about one they sell the bike please take a action on who is delivered and verified. I am very much disappointed with this bike. With in two days this much problem happening means due to there careless please take this as compliant. even I can go to mechanic shed But this will continue for further. This is the small step I taking for my disappointment i[censored] can help me please do that or else Thank You so much.

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May 30, 2017

Complaint marked as Resolved

it has been replaed

Yamaha Motor India customer support has been notified about the posted complaint.

Jan 28, 2017

Updated by Ajis Glinton sorry some spelling mistake.

After long time of waiting I purchased a Yamaha fz16 bike on jan21 2017 actually this is my dream bike. Within two days my bike having starting trouble problem, self is not working some times due to some connection issues. I went and ask them they are showing one by one I am not responsible goto service center. I went to service center they are not ready to check also. Actually who fixed the bike he should check and give me the bike right. simply they fixed and they are telling like, "this is not my fault when I gave its fine" they are not caring about once they sell the bike please take a action on who is delivered and verified. I am very much disappointed with this bike. With in two days this much problem happening means due to there careless please take this as compliant. even I can go to mechanic shed But this will continue for further. This is the small step I taking for my disappointment i[censored] can help me please do that or else Thank You so much.

Verified Support

Jan 30, 2017

Yamaha Motor India Customer Care's response Dear Ajis Glinton,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Jan 30, 2017

Updated by Ajis Glinton User name :Ajis Glinton
Mobile number : [protected]
Email id :[protected]@gmail.com
Chassis number: ME121C0MBG2049292
Nature of Complaint :Bike Starting trouble and self start
Concerned dealership :Orion Motors Private Limited, Bangalore
Retail date :21-Jan-2017