[Resolved]  Yamaha Motor India — bike stopped while running after second service.

After second service, they didn't tighten the oil drain screw. My bike stopped while running and caused damage to engine. I handed the bike to them and they told they will repair it. Today is the 3rd day i handed my new bike and they told some lathe work has to be done on bike engine. It's very disappointing situation for me. Even if the do some lathe work and get repaired, my bike will not be a new bike anymore. And till now they haven't mentioned when they return my bike. Very irresponsible behaviour from service center. Vehicle no. Kl36h8745. Phone. [protected], [protected]. Vehicle bought from elma motors, peruva, kottayam, kerala.
Second service done by: le grand yamaha, pookkattupady, aluva, kerala
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Aug 12, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2020
Yamaha Motor India Customer Care's response
Dear Bibin Vincent,

We regret for the inconvenience caused.

As per your discussion with our Customer Care Executive. Please keep the vehicle on under observation after receiving.

In case of any issue please feel free to contact us at Toll Free Number:[protected].

Regards,
Team Yamaha India
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Already raised complaint 2 times in yamaha customer care.
Yamaha Motor India Customer Care's response, Jul 13, 2020
Verified Support
Dear Bibin Vincent,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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