Yamaha Motor India — Booking amount Not received

Rupa ganesh Palani

Aug 18, 2021

Address:

Puzhal, Chennai

I have booked FZ-X through the internet(Yamaha website) by paying Rs. 2000/-(first booking). The Amount has been cheated by Yamaha. Fake promises are given by yamaha.

But I bought the vehicle in full cash mode without considering the advance payment of Rs. 2000/- in Srivari Showroom, Maduravoyal, Ambattur, Chennai (As dealer denied for considering the advance payment via internet). Vehicle Number: TN18BE1209

Kindly give back my advance paid Rs. 2000/- to me asap.

Even I received mail from Yamaha motors that I was selected for the watch gift. But nothing was received from the dealer end or any. Provide the watch also.

Details Below:
Order Number: 1543
data from Yamaha motors attached
Pls Take immediate actions

Thanks and regards
Rupa ganesh Palani
[protected]
Chennai

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

Yamaha Motor India Customer Care's response Dear Rupa ganesh Palani

We tried reaching you but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

Aug 21, 2021

Updated by Rupa ganesh Palani Dear sir,

You people just called via telephone for name sake. Don't play fool on us. Call dedicatedly .

If you want I can share the call audio

Don't cheat us.

Verified Support

Aug 21, 2021

Yamaha Motor India Customer Care's response Dear Rupa ganesh Palani

To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected].

Regards,
Team Yamaha India

Aug 21, 2021

Updated by Rupa ganesh Palani Please provide the toll free number where we can connect directly to customer care person.

Verified Support

Aug 21, 2021

Yamaha Motor India Customer Care's response Dear Rupa ganesh Palani

As per your discussion with our customer care executive. We hope that your concern has been clarified. Please share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India

Aug 23, 2021

Updated by Rupa ganesh Palani Thanks for support yamaha team. I have received cheque for the rs. 2000/- and watch from dealer on yesterday.

Once again thanks for the immediate action