[Resolved] Yamaha Motor India — breakage of oil seal frequently & bad clutch plate

Akash Raval

from Ahmedabad, Gujarat

Address:

7, Hetal Park society, b/h pushkar heights, Gebansha pir, Isanpur, Ahmedabad, Gujarat, 382443

Since i purchased yamaha fz fi in 2017, i have faced two major issue 1) oil seal 2) clutch plate. Almost 5 to 6 times i have replaced my oil seal and it costs me around 400rs. Why i have to change this seal very frequently as i am not a terrain bike rider. And roads are not that bad enough. I want to know why you charge this much of amount for such small part of rubber and even this doesn't have quality. And want to know about what if i do not change my broken seal for 2 to 3 months.
Also another issue of clutch plate that my dealer said bike's clutch plate is mot qualified enough as it was before to give pick up of around 70kmph. I have rode my bike around 23000km and clutch plate gets its limit. Why this essential things got damage within short period of time.

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Dec 16, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2019

Yamaha Motor India Customer Care's response Dear Akash Raval,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha