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[Resolved]  Yamaha Motor India — brought yamaha's ray zr scooter

Dear sir/madam
We have brought yamaha's ray zr scooter since 6 months ago but from the second month we face problem with scooter. The vehicle is suddenly stop. We had told that problem to the showroom since 4 months ago they solved that problem 3 times but still vehicle not working properly. What we will do now please must reply us... Now we're frusted and we don't wanna get back that scooter again. Tell us how to replace it or anything. We're very harrasted by their service.
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Apr 20, 2018
Complaint marked as Resolved 
Mar 09, 2018

Complaint Status

Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments  1 CommentShareTweet

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I have vibrations in my r15... After the service also...
Yamaha Motor India Customer Care's response, Mar 20, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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    Yamaha Motor India
    Customer Care Service
    Customer satisfaction rating
    75%
    Complaints
    2407
    Pending
    139
    Resolved
    1661
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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