[Resolved] Yamaha Motor India — buy new scooter

amit rastogi

from New Delhi, Delhi

Address:

110085

Hi
Yesterday i buy one scooter ray zr. At that time it will not start properly but showroom। incharge says it's new and no battery so no problem. But today it didn't start. I buy it for my wife and she tries so many times but it didn't start. What will i do. It is useless she can't start from kick. She have pain in knees. I buy it from jitender auto rohini. Today i recd registration no dl8scg5072. This is totally fraud by your dealer. I don't want this scooter. I want another one.

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Apr 1, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Feb 28, 2018

Updated by amit rastogi Chassis no. Me1sed168h0073973. On 25/2/18 buy ray zr. But not start. Dealers send the macanics he open full scooter after 1 hour machanic try to reapir it but cant. And says problem in carborator. They willl replace carborator. Why i replace in my new scooter. Dealer knows it because at the time of delivery when it not start i ask him what is this why new scooter not starte. He says no no its ok. Now chok jaam. Kick hard like jaam. Already a day gone but not received any ph call from your side. Very poor service like same poor product

Verified Support

Mar 01, 2018

Yamaha Motor India Customer Care's response Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha