Yamaha Motor India — CAG enterprises sathy road coimbatore - Selling new vehicles with faulty batteries

Address:CAG Enterprises, 541, Sathy Rd, Siddhapudur, B.K.R Nagar, Coimbatore, Tamil Nadu 641012

We had a recent purchase of our yamaha fascino 125 hybrid 3 months back from CAG enterprises sathy road coimbatore. We had an issue with self start and auto-start. We reached out to that dealer and they said that the battery is faulty and needs to be changed. We wonder how would a brand new vehicle would run into faulty battery. My friend had a similar experience 2 years back with his New FZ, bought from the same dealer ran into battery issue after a month of his purchase. Its so evident that they do something on this regard. I was so concerned with this as i was a big fan of yamaha and had good trust in their vehicles also i own two of their products. It would really impact Yamaha brand reputation if this was not anchored, So please have a look at the issue happening with that dealership. I have also come across few customers with same problem with them. Awaiting an affirmative resolution from yamaha india.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear hari1_996,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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