[Resolved] Yamaha Motor India — Changed my original part and giving Other bike parts and miss behave

Harsh G Goplani

from Gondia, Maharashtra

Jun 15, 2022

Address:

FULCHUR, NAKA, Gondia, Maharashtra 441601

I am From Gondia my near by dealer is ( SR MOTOWHEElS YAMAHA BIKE GONDIA) I am writing this becouse at my 2nd service 4000km they breake my handle at the time of service and took out my bluetooth kit and after that i said them to make it and for that what was the chagres i will pay to you then they were puting parts of curx in yamaha fz how it is possible and after that miss behaving with coustmer they dont no how to beahve with coustmer i had conform that product name with nagpur dealer so please help me and do as soon as posible they were changed bike parts with duplicate part i am atching some pics of product they cheat with coustmer

+1 photos

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Jul 24, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Yamaha Motor India Customer Care's response Dear Harsh G Goplani,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 9:30 A.M. to 6:00 P.M.

Regards,
Team Yamaha