[Resolved] Yamaha Motor India — Charged but no Services provided as promised | |||
Hello Team, I bought my Yamaha Fascino in January, 2016 and since then having problems from this Pearl Yamaha Showroom located at Tolichowki. In First servicing they took my bike on ride for 54 Kms stating that we need to drive and check. In 2nd servicing they stole my first-aid kit. Now in my last servicing I told them that my bike was in lockdown and now running tight, shaking and completely imbalanced. Requested to install front mirrors and front part that was shaking and was broken. They serviced my mobet and installed only one mirror although charged for 2 and said I will receive call in 3 to 5 business days on November 9th, since then I am calling to check and receiving same response that I will receive a call but adding to my misery and safety neither I received a call for mirror nor my bike was fixed and still shaking and completely imbalanced jeoprodizing my family safety with mine life on line. Could you please help me in getting my paid services for fixing the balance and also to install 2nd mirror. Front part of vehicle is also supposed to be ordered but no success or positive response yet. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 23, 2020 Yamaha Motor India Customer Care's response Dear Arshad Hussain Khan, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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