Yamaha Motor India — Chassis of Bike is defect | |||
I bought a bike from Yamaha SZ RR Version 2.0 from Walter Yamaha Dealer's Chennai as of 10-02-15. But invoiced dated as[protected]. I knew that Yamaha quality is good. But this became distance dream for me. I like the handling of the Yamaha bikes very much that's why I gave up a good bike called pulsar. On the day one I took delivery I had the registration done. After driving 50 KMS I started developing shoulder pain which in turn I started checking the bike then I came to know its chassis of bike is bent like a good Katana sword but bike suppose to be in straight from front wheel to back isn't it. I don't even understand how pathetic is quality control in Yamaha. I asked the dealer to check the bike but they said its slight twist repair done. Not even a slight change felt like a for choosing a Yamaha and paying them full cash for such sucking bike. I asked to replace the spare which is causing this since its manufacturing defect they asked two day time to make such changes but they gave me a bike right to left leaning. They twisted bike to look straight now its going in one way. I don't understand who is cheating Indian consumer is it Yamaha or dealer. Convince a customer who trusted Yamaha for quality now feel guilty that he choose bad company to make his biking experience hell. I ask one thing only since I choose this bike I need new chassis and front body replaced since I bought a manufacturing defect bike from Yamaha. Which is failure of your quality control on both front in dealer and Yours best kaizen technologies quality control. Thanks for making me feel very very happy by providing best defect product from ever best Yamaha. Its way to Go Yes Yamaha My contact number +91-[protected] Vishnu Kumar Chennai Was this information helpful? | |||
Yamaha Motor India customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].
thanks for taking my compliant and ratifying it
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
I checked your previous version too they don't have such issue (checked in showroom). This right now information for you and for me it's breach of trust I hold against your brand. Let se want kind of solution you will provide...