Yamaha Motor India — Complain against misbehavior and fraudulent activities by the sub-dealer namely Adi Motors at Purba Medinipur District

Address:At-Mallikpur, P.O-Balighai, P.S-Egra, Dist-Purba Medinipur

Most respectfully, I, Akash Bar, S/O-Bhim Charan Bar, At + P.O-Balighai, P.S-Egra, Dist-Purba Medinipur, West Bengal, Pin-721422 would like to draw your kind attention that with a great expectation like some other successful purchaser of Yamaha R15 Byke, I went to the ADI MOTORS, authorized sub dealer of Yamaha India Pvt. Ltd., At- Madhakali, Dist-Purba Medinipur to purchase the Byke. But the owner of the Adi Motors tell me that no such stock of selected byke at that time at his show room. He requested to me to give him some money in advance for booking the said Byke. He assure me that after available he inform me to finally purchase that motor byke.

As per his assurance firstly on the dated 28.04.2022 I give him an amount of Rs. 10, 000/-, on 09.05.2022 Rs. 50, 000/- and lastly on 31.05.2022 Rs. 40, 000/- totaling to Rs. 1, 00, 000/- all the vouchers I have.

After awaiting some days I contact with him the latest news of the said byke and aksing him when I can get my new byke. At that time the owner namely Braja Gopal Shaw replied me that if any emergency he arrange the byke from another nearest show room namely Bhagwanpur Yamaha Automobiles and finally on 01.07.2022 he purchase R15 V4.0 in my name from Bhagwanpur Yamaha Automobiles.

Actually the fact is that I paid him Rs. 100000/- in advance before purchase the byke and on 01.07.2022 at the time of purchase I give him Rs. 50000.00 as cach and by transfer through phone pay Rs. 60000/- to his account.

But surprisingly, I became astonished when the dealer Bhagwanpur Yamaha Automobiles give me the money receipt. I noticed on the said receipt that an amount of Rs. 85724/- paid against the said motor byke and the card purchase in my name through Finance. At that time I ask to the owner of Adi Motors as I paid in full Rs. 2, 10, 000/- so why he purchase the byke through finance.

Mr. Braja Gopal Shaw, owner of the Adi Motors, sadly inform me that as per his own purpose he expenses the money and he assure me that the rest amount of the byke i.e Rs. 125000/- he pay to the owner or directly to Bhagwanpur Yamaha Automobiles within three days.

Further for your kind information that as a security or guarantee of the said payment he give me his Byke (Model-Enfield, No- WB32AH2566) on 01.07.2022 beside the Bhagwanpur Yamaha Automobiles. After a few days on 07.07.2022 the OC Bhupatinagar Police Station contact with me and inform me that Braja Gopal Shaw lodged a GD on 06.07.2022 at his police station in respect of the said fact and the OC give me a copy of the said GD. After receiving the GD I noticed that Mr. Braja Gopal Shaw committed and mentioned on his application that he pay the amount of Rs. 125000/- within 15 days from the date of application. But till the date he from the date 06.07.2022 he did not contact with me and not to paid the amount neither me nor the Bhagwanpur Yamaha Automobiles. It is noted here that his car now fully safe to me. I don't understand that what to do with that car now.
But regretfully inform to you that meanwhile the installment kist already started in my name and I have already paid the 1st installment kist of Rs. 5607.00 to Bhagwanpur Yamaha Automobiles. I understand that I became cheated by him and a question arise that as a cheated person how can get the sub dealership from the World No 1 byke company.

So, I request to you kindly take necessary steps from your end to stop such type of fraudulent activities, save the high profiles of Yamaha Motors and a request to take necessary action against the dealer take a disciplinary action so that no one can showing any interest to such type of fraudulent activities with some one in future and I can get back my rest amount i.e Rs. 125000/- and so that the problem is solve from your end.
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Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2022
Yamaha Motor India Customer Care's response
Dear akashbar,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
Oct 12, 2022
Updated by akashbar
As per your reply and the email id provide by you [protected]@yamaha-motor-india.com is wrong because I try to send the details repeatedly but failed due to a error message'Your message to [protected]@yamaha-motor-india.com has been blocked'. So please provide me the actual email id to forward the details further.
Complaint comments 

Comments

Please look into the matter as extremely urgent basis as the dealer namely Adi Motor at Purba Medinipur District from your concern otherwise I compelled to inform the Regulated Authority, Ministry of Road & Transport, Govt. of India and other related Central Govt Department for the same.

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