[Resolved] Yamaha Motor India — Complaint about Service and Product

Ayush1698

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	Yamaha

On 17 Jan, 2017 i have taken the delivery of FZS-Fi white color from Goyal Motor Pune from the first day itself i have been having issue with my front suspension its making noise as if its broken i have complainted about ot 4-5 time and handed my vehicle to them for repair but it has not been resolved till now not after my 1 st service also, on 26 Feb i have given my vehicle agin for full day for repair but again the same issue i am getting and not only that this time my side graphic stickers are also tampered. what should i do now service center is blaming the yamaha and now i think i have dumped my 1 lack rupee in purchasing this bike. Please help

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Apr 1, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Yamaha Motor India Customer Care's response Dear Ayush,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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Comments

KAUSHIK AYUSH

from Agartala, Tripura

Sir/Madam
I want to know is there any Solution of company Defective Product in Yamaha..
If yes then I have a issue regarding my Fascino Tail light and Indicators, there is a defect in that dust is coming in that ..
Without any Damage and no body is here to listen about my complain...Only 6 month old scooter, and I have a complain since Oct 16

Yamaha Motor India Customer Care's response, Mar 1, 2017

Verified Support

Dear KAUSHIK AYUSH,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha