[Resolved] Yamaha Motor India — complaint about the dealer, laxmi international | |||
I bought yamaha fz fi from laxmi international, bannerghatta road. The staff with whom i interacted was suresh reddy. He is one of the worst dealer i have met so far in my entire life. At first he told me to pay the full amount for the bike and i will be getting the bike within an hour with all the registration and number plates. But he failed to take the responsibility and turns out he cheats the customer in that way. After i paid the full amount for the bike, he said there has been some delay in the registrating the bike and i will get the next day with all the required papers. I thought he was saying the truth, now the next day i tried calling him before going at the showroom but after i made the payment he never receives my call even though after seeing my message in whatsapp he will just ignore it. Its been a week now and i haven't taken my bike out as i fear the traffic cops might fine me riding without a number plate. I call him everyday but he never receives my call. He charged me money for seat covers and other accessories which he didn't provide at all. The dealer is just trying to get money from us and forget after getting the money. Till now i haven't received my number plate and he keeps on making excuses. I asked for atleast a copy of registration proof so that i can take the bike out. But he denied for various reason which doesn't make any sense. I want to raise a complaint about him and take necessary action. And please get me my number plate as soon as possible. Was this information helpful? | |||
Jun 16, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 16, 2018 Yamaha Motor India Customer Care's response Hi, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
2 Comments | |||
Comments
This showroom is stealing the components of the vehicle left for service. Cheater showroom. This show room is spoiling the reputation of Yamaha Motors. If Yamaha continues the service of this showroom,
Yamaha Motors is the looser. Need immediate action
Yamaha Motors is the looser. Need immediate action
Yamaha Motor India Customer Care's response, Aug 21, 2018
Verified Support
Dear Diwakar KN,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
They can't take serious for my bike,
I need action immediately to avoid this type of case again,
If you don't have take any action, i will put a cousmer case at court,
Address
Bee Dee motors
Rangia
Kamrup
Assam
Mob -[protected]
We regret for the inconvenience caused.
We have shared your details with customer care team. They will contact you soon
Regards
Team Yamaha India