[Resolved] Yamaha Motor India — complaint against dealership for not returning my bike given for repairs

Manav Hiranandani

from Mumbai, Maharashtra

Address:	400706
Website:	Yamahawww.yamaha-motor-india.com

Details
Bike model - fz-25
Dealer ship - sakshi motors nerul navi mumbai
Chassis number - me1rg4-215h0017621
Engine number - g3h7 - e0017621

I gave my bike fz-25 blue colour on 6/10/2017 for repairs and till date i haven't received my bike, im constantly being told by the dealership that ill receive it in 1-2 days but it has been more than 1 and a half months and i haven't received it yet, also i had been provided with fake registration number and till date nor i have received my bike nor my registration number and im constantly being harrassed by the dealership, now im gonna take legal recourse/action against the company as well as the dealership/franchise.
Also i was given a cheque by the dealership of the value of the bike on the promise that ill will be given my bike
Please look into the matter at the earliest

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Dec 24, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha