Address: | 5-26/3, Dargah Khalij Khan, Individual House |
I'm here Raising a complaint Against Peral Yamaha(Tolichowki, Manikonda and Gachiboli).
You can check my 4th service Record date which is[protected]. On that day I have actually booked service appointment in peral Yamaha Tolichowki Branch 1 day before. And I went on time to the service station but they declined my service as there was no no workers on that day. When I forced as I have taken appointment then they sent me to there one of the branch at manikonda same day. I went there and I have said the problems which I faced which is ABS light was not turning off. He mentioned me that there is no system to check tha abs problems or any technical problems and he said after the service complete the you cab visit our any branch and resolve it. As agreeing on that I went to Tolichowki branch. They said they don't have cable to check detect the problem and they sent me to Gachiboli and there I have booked the appointment and went. But even they declined taking of vehicle. And they said to come on another day. I agreed on that and I again went on Monday and I gave vehicle. They kept vehicle 5days and said that abs motor is not working. So, for that I placed warranty for that on[protected] on this date they mentioned to call after 7 days if the part recive they will give. But they placed order on[protected]. I don' know what they did on those days. Later he said wait some days. So, after 3 days again I asked him. He mentioned me that it will reach on Friday. And also I have raised the issue on call. They mentioned to call if they did not give the part on Friday. So, I have complained again through call on[protected]. He said they will contact me till 6:00PM. But they didn't called me.
Really I am very disappointed with the vehicle.
One of the service center person said me that if you don't trust then go where you trust(is he doing service or something?) When I said there is some bolts are missing in vehicle.
Also they are saying that if you keep vehicle here someone will take some parts and we don't know what they are doing(is this not there responsibility for Loss ?)
I am doing work from home since those days as the vehicle is not good. I need to go for office. How should I travell ? As I have purchased the vehicle to go office.
Really I'm very upset and disappointed with the service and there freedom. They are doing what ever they wish to do.
I lost 5000 till now just roaming 1 showroom to another. But problem is not solved. Was this information helpful? |
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