[Resolved] Yamaha Motor India — Complaint against Yamaha service center

Innms Anil

from Dhaka, Bihar

Address:

Bikaner, Rajasthan, 334001

I own a yamaha fz-s v2. I gives my bike to service center and get back with a problem.in second service the mechanic broke the side wind shield but company denied to replace the part.in 7th service they broke the mudguard and again happened the same. There's no customer satisfaction in yamaha. So there's any way to get solution? They charged 350 only service charge plus parts oil and other charges extra. Besides this cost of parts broken by them, bear that too. So overall service cost is like you have given your car for service.

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Jul 30, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Yamaha Motor India Customer Care's response Dear Innms Anil,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha