[Resolved]  Yamaha Motor India — complaint | dealer / staff

Address:

New Delhi, Delhi, 110020

I had taken my Yamaha YZF R15s for defect in electrical system (warning indicator) to your dealer (Adarsh Yamaha F-26/4, Okhla Industrial Area, Phase-II, New Delhi - Pin Code: 110020) on 15th July 2018. This I was informed shall necessitate replacement of a component, to which I agreed and minor service as required. During the course of repair, many other unnecessary parts and system has been changed for which I had not complained. To my knowledge there was no defect in performance of the bike, e.g. clutch cable and complete clutch plate with kit has been changed whilst I had no problem with my clutch plate & system. Similarly many other components has been changed and all this without my approval.

I have been billed an amount of Rs. 12030/- (copy of bill is attached) which is exorbitant, considering that I had gone for the electrical issue which should not have cost more than Rs.1000/-

I request you to kindly refund me an amount of Rs.10000/- which is the component o[censored]nnecessary work & overcharging amount.

Kindly acknowledge.