[Resolved]  Yamaha Motor India — complaint for ceat rear tyre preinstalled on my fzs fi

Dear yamaha,

I am a proud owner of fzs fi from october 2019,
But no more proud owner...

Till date i. E.22/09/2020, my bike is covered 3900kms.

But on 20/09/2020, i went to apex motors yamaha authorised service centre for my bike servicing,
Were i was explained the amc offers and i purchased the same for 3yrs.

But, i was told my tyre punctures will not be repaired in yamaha authorised service centre.
So i get it done with local mechanic and paid rs.1400 for "14 punctures".🙄 (14punctures in less than 1year.. Unbelievable)

My compaint to yamaha is as below:
1. Whether yamaha is giving there customer so cheap quality of ceat tyres preinstalled in there new bikes which are to replaced within a year??

2. Whether yamaha is not interested to resolve tyres issue at authorised service centre??

Will be awaiting for yamaha positive response..

If any query please contact me on below mobile number.

Thanks & regards

Moulik shah
[protected]@gmail.com
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Aug 12, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2020
Yamaha Motor India Customer Care's response
Dear Moulik shah,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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