Dear Yamaha Customer Support Team,
I hope this email finds you well. I am writing to express my concerns and dissatisfaction with the recent experience I have had with my Yamaha bike. I am the owner of a Yamaha Fezer 150 with the registration number MH 17 CB 8152, and I have been a proud Yamaha customer for several years. However, I have recently encountered some issues with my bike, which I believe require your immediate attention and resolution. I would like to bring the following concerns to your notice:
Engine Performance: In the past few weeks, I have noticed a significant drop in my bike's engine performance. The bike has been consuming more fuel than usual, and the engine has started making unusual noises.
Electrical Issues: The bike's electrical system seems to be malfunctioning. The headlight and indicators occasionally flicker or stop working altogether, posing a risk to my safety while riding at night.
Customer Service: I have visited the authorized Yamaha service center
Mulay Motors - Yamaha dealership
on 01/06/2023 to address these issues. However, I was disappointed with the service provided. The technicians were unable to diagnose the problems effectively, and my bike's issues remain unresolved. I have always valued the quality and reliability of Yamaha products, and I believe in the brand's commitment to customer satisfaction. Therefore, I am reaching out to request your assistance in addressing these concerns promptly.
I kindly request the following actions:
Arrange for a thorough inspection of my Yamaha Fezer 150 at the earliest convenience to diagnose and rectify the issues.
Ensure that the authorized service center takes appropriate and effective measures to resolve the problems I have outlined. Keep me informed about the progress and any necessary repairs throughout the service process. I believe that by addressing these issues promptly, Yamaha can continue to maintain its reputation for excellence in the motorcycle industry. I appreciate your attention to my concerns and look forward to a prompt resolution.
Please feel free to contact me at [protected] to discuss the service appointment details. I hope to receive a response from your team within the service process. Thank you for your prompt attention to this matter. I trust that Yamaha will stand by its commitment to delivering exceptional products and services.
since my bike in workshop last 4 month
Sincerely,
Yogesh Chinramani
[protected]
Fezer 150
MH -17 CB 8152
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