[Resolved] Yamaha Motor India — complaint regarding product quality yamaha | |||||
During previous service of my new yamaha bike which was done a month back, it was said to me that the clutch plate needs to be changed. On very next day the speed and performance deteriorated. When inquired the service center about the problem, it was said to get the clutch plate change again as it has no warranty for single day also. I suspect that in name of clutch plate the adarsh yamaha service centre, lado sarai, new delhi is fooling customer by not changing it and just charging the money. It is 3rd consecutive service where he has asked me to change the clutch plate. I know the customer care of yamaha is also poor and will not do anything in this matter. They only register and close complaint without intimating me and favouring dealer. Previously also they register complaint for my bike damage by service center and close it within 7 days without resolving it. Frame no - me121combg20523977 Was this information helpful? | |||||
Jan 15, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Dec 11, 2017 Yamaha Motor India Customer Care's response HI, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
 1 Comment | |||||
Comments
Res sir i want to buy fz 25 on the day of 1st of January 2018 so i came to the showroom in indore. bt they said they don't have stock of the perticular product. so they can't book the vehicle.. I want u to do the needful help and provide the vehicle on same date. 1 of January. Thank u so much...regards prashant
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306