[Resolved]  Yamaha Motor India — complaint regarding service dealer fraud

Address:

421002

Hello dear sir i m pankaj aswani from mumbai (Ulhasnagar) my contact no: [protected] i had given my fz25 for servicing at swastik yamaha ulhasnagar 421003 they had told me for doing engine flush before oil change of my bike i had agreed to them but they had not informed me that they will use and 2nd party product to flush my engine and without getting my permission they proceed with that non yamaha product at the yamaha authorised service center (Swastik yamaha) and due to the useage of non yamaha procduct in my bike engine the bike is giving me several problems my clutch is getting hard my gear shifts getting hard my bike average also dropped and with in few days of servicing i had visit at the service center again regarding the problems after servicing which i faced then they opened my new bike engine and told me that your clutch plates had been burnt and your gear shifting rod also damaged due to usage of that non yamaha product in my bike engine my new bike is fully ruined by yamaha service center now they are not corporateing me regarding this issue and also they had given me the secondary non authorised bill of the product which they had used in my bike the product caused so much damage on my bike engine which is only 5 months old i am attaching all photos with this email.