[Resolved] Yamaha Motor India — Customer Harassment by the Yamaha Dealer

contactrachit2010

Jul 6, 2022

Address:

Noida

I have purchased the Yamaha FZ-S motorbike from the Yamaha Motor India dealer M/s J.M. Motors Pvt Ltd, Sector 63, Noida on 20th June 2022. Its been over 20 days dill date and I have not received the registration number from the dealer. I suspect that dealer has not processed the documents for registration and dealer is not providing correct information about the same.
The sales person Ravi is not cooperative at all and has stopped responding.
This is is the clear case of taking the customer for a ride and customer harassment.
I urge the consumer forum and Yamaha Motor India to take action against the dealer malpractices and resolve the issue of my bike registration.

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Aug 19, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha