[Resolved] Yamaha Motor India — Customer service & Repair

Suryateja2749

from Kakinada, Andhra Pradesh

Dec 2, 2021

Address:

Kakinada

Given bike for service not even taken proper complaint.taken bike and asked to pick after 6days is it needed to take time for service.im attaching job card please update ASAP.

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Jan 8, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2021

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Comments

kk0786

from faridabad, Haryana

Jan 8, 2022

My bike was given on Yamaha (FZ) service. at that time there was no engine problem in the bike, I called you that your bike is serviced, you can take your bike. But when I went to get the bike, I got my bike tested and my bike smoked. My bike was fine when I gave it on service, when I told him this thing, he told me there is a problem in your engine, your bike's engine will have to be repaired when I said that my bike is under warranty. He said your warranty is over, you will have to pay for the engine.
Please get my bike repaired.