[Resolved]  Yamaha Motor India — dealer/ staff

Address:Tirunelveli, Tamil Nadu

As per government amma's two wheeler scheme, i ordered ray zr street rally scooter and paid rs.76, 409 on oct 16, 2018 in a single payment.. Scooter got registered on oct 17, 2018 and got delivered on oct 18, 2018.. Due to consecutive government holidays for the the four days, the dealer told me to give out rc book within tuesday (23/10/18) but i finally got rc on october 24, 2018.. I went to collector office to submit the forms to get subsidy, the official said "there, in rc a government two wheeler scheme seal was missing and so we couldn't accept the forms" i don't know what to do and asked the showroom dealer about this.. They are totally irresponsible and gives irresponsible answer which irritates me and makes my mind collapsed.. The staff are totally irresponsible.. I request you to consider my complaint and try to avoid it further.. Its yamaha's responsibility to solve my issues.. Thank you.
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Nov 27, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2018
Yamaha Motor India Customer Care's response
Dear Ramalakshmi Kumar,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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