[Resolved]  Yamaha Motor India — Dealer staff misbehaviour

Address:

SS agencies yamaha ,16/1, Tiruchengode - Paramathi - Velur Rd, CHB Colony, Mahadhavapuram, Thiruchengodu, Tamil Nadu 637211

Hi Team,

I visited your service centre on 27th july 2022 for general service . I asked for the drop up and they told me that we will drop up within 5kms then I said ok .They have informed us that we don't have the manpower, so you have to return our staff to the service centre, I said ok. I paid the bill online and they had given me the invoice through whatsapp . After a couple of minutes, Guy came with my bike. I asked him to give the bike key to me but he refused to give the key . Advisor and manager told him that he didn't pay the money so don't handover the bike key to him . I showed him all the evidence to him after a lot of conversation and misbehaviour, he locked my vehicle at the same place . Then they were trying to threaten me after I said that I will go to the police. Finally they handover the bike to me. Regarding the same I've lodged a complaint in the national consumer helpline with all those incidents that happened to me and the dealer and for your reference docket no is :3728778. service centre name is : SS agencies tiruchengode . I request you to take severe action on the service centre people .If not then I will go for the legal.

I wanted to bring to your attention that :
1.They don't have the proper equipment to deal with the cus problem.
2. No proper manpower and well trained technicians.
#.useless dealer SS agency tiruchengode

Please feel free to reach out to me at :[protected], [protected] for further assistance.