[Resolved] Yamaha Motor India — defective scooty but dealer not agree to replace from next day of purchase | |
I have purchased a yamaha alpha marvel black scooty from araty bike galary fulia nadia wb on 29/06/2018. But not satisfied with the product due to defective vizer.When i complain about the defect on next day the dealer used addhesive to fix the vizer.Front part of the body vibrated but the dealer said it is ok the dealer also demand extra for replacement, is it your business policy for customer satisfaction ? please take necessery action and replace my scootey as early as possible. Hope yamaha will not leave me bare handed. Thanking you. Araty bike galary m-[protected] tushar kanti ghosh proprietor-pintu mondal. Fulia belemath, nadia pin-741402, wb m-[protected] Was this information helpful? | |
Aug 12, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 12, 2018 Yamaha Motor India Customer Care's response Dear Amol Thombare Patil, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha Verified Support Jul 12, 2018 Yamaha Motor India Customer Care's response Dear Tushar Kanti Ghosh, We regret for the inconvenience caused. We have shared your details with customer care team. They will contact you soon Regards Team Yamaha India | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Here two days ago I purchased yamaha fz fi,
but the dealer can't give a front fearing . they told that the company not provide this part with bike and for this additional charges is required is that right ?
Also they can't give any accessories . pleaae give me the suggestion