[Resolved]  Yamaha Motor India — delay and bad service of my bike

Address:

Patna, Bihar, 800014

Despite of raining in morning, I somehow managed to reach Yamaha service centre Sri Sai Yamaha at Rukanpura Bailey Road Patna Bihar and got a token no 6(05 members were also waiting before me). After checking he gave me a slip with delivery time 4 pm as there was a lot of work to do in the bike. After 2 pm I went to check if there is everything going properly and is there any other job required. There I saw 5 to 6 workers were dealing with some other bikes and my bike was at the same place as I saw in the morning. Already there was one person who was yelling at the Sri Sai Yamaha staffs for not attending his bike. When I enquired he told me his token number was 11 and he told that till that many bikes have been attended which came much later to me or him. It was a bit shocking for me and when I asked the yamaha staffs they replied that your time is 4 pm. I asked him I came 6th and you are doing for bikes that came after me. He replied those bikes have less amount of job. I was left with no option but to put complain that even though I delivery time is 4 pm why work on the bike not started on time. And if you can work it in 2 hr (2 pm to 4pm) why you gave me 4 pm time at 8 am i.e. 6 hrs more. There should be a strict penalty for such service centres.