[Resolved]  Yamaha Motor India — delay in delivery of spares

Address:Mumbai City, Maharashtra

I, advait berde, own a yzf r3, purchased on august 12 2016, registered on the number mh02ej3475. My rear suspension needs to be replaced urgently as there is no damping in the spring. I had placed an order for a new suspension more than a month ago at my yamaha, malad west, but i still have not received any replacement. Please look into the matter as soon as possible, as it is really irritating me to ride my motorcycle with a spoilt rear suspension.
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Jan 16, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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