| Address: | Pune, Maharashtra, 411014 |
Sir/m'am,
During both my 1st and 2nd free servicing (1) invoice p/000401 l/000334 dt 08-05-16, job no.-r 000382 when meter reading was 118 km and 2) invoice p/001181 l/001074 dt 10-07-16, job no.-r 001133 meter reading was 530 km), yamalube sl mineral was changed without my consent and charged after admitting their fault of miscommunication among staff but they cut sorry figure to return my amount because bill was generated on both occasions. when the vehicle has not run much in terms of distance covered, there is no point in changing oil. i suspect, this is done knowingly to fleece customers. same mistake twice add to my suspicion. secondly, after purchasing vehicle on 07 apr 16, till date i have not received my tax receipt so that to claim my rc book which is also not received by me.
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