[Resolved] Yamaha Motor India — Did Not Receive Number Plate For Yamaha Ray ZR FI Bought On 13th June | |||
I bought a Yamaha scooter Ray ZR FI, on 13th June 2021. I was told the number and the RC will arrive by a month. I kept following up with the Showroom/Dealer Wheel Movers, Kalyani. On 5th of July, I received a message from the RTO that the number has been generated and the number is WB90 G8260.Till now I have not received the number plate, today is 8th Of August 2021. Each time I call them they keep harassing me by saying that it will arrive tomorrow . I was supposed to get it on Wednesday (4th Of August), then again after asking they told me it will arrive on Friday (6th Of August), and then again they told me it will come on Saturday 7th of August.Today they told me they don't know when will the number plate arrive. I am a daily commuter and as per law I cannot travel a vehicle without a number plate. Please help me.I never expected this kind of service from Yamaha. because the dealers are the face of Yamaha and if they start harassing the customers, it is the image of Yamaha that gets affected. I will think twice before buying a bike from Yamaha, which I was about to book in a few days. I raised an issue with Yamaha as well and not getting proper response. Was this information helpful? | |||
Sep 19, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Aug 12, 2021 Yamaha Motor India Customer Care's response Dear ArnabWe have shared your details with customer care team. They will contact you soon Regards, Team Yamaha India Verified Support Aug 13, 2021 Yamaha Motor India Customer Care's response Dear ArnabYour complain has been already forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected]. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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