[Resolved]  Yamaha Motor India — engine noise

Address:New Delhi, Delhi, 110092
Website:[email protected]

Hi,
Myself dr. Anil kumar, i purchased my bike yamaha sz rr on 2nd april 2017, from the beginning i troubled so much, 1st rr unit of the new bike was faulted, that was resolved in 1 week after that a very big problem of engine i noticed that was a noise around 50 km/he speed in 4th gear and 60-65 km/he in 5th gear, i went to service centre but they couldn't recognized the noise and checked some kind of carborator setting and said that everything is ok but noise issue didn't resolve, for that engine noise problem i went to service centre around 7-8 times but no result, finally at 18th august 2017 i went further to service centre regard to average problem and engine noise, then they show my bike to yamaha area in charge mr. Shyam pathak,
He recognized the engine noise and set the whole clutch again and called me to took my bike from service centre, i went at 3rd september 2017 (From 18 days my bike was in service centre) to took my bike, service head mr. Govind told me that bike is now fully ok, i took my bike back then i found that my bike's producing another vibration (Very irritating) and the previous engine noise was better, but in another day previous engine noise for which i gave my bike to service centre became worse like before.
I called to service centre, they told me that from our side bike is ok but in real my bike become worse so now i will take a legal action against the ambuj yamaha and yamha's area incharge mr. Shyam pathak.
I am in great trouble due to these # buddies.
So if you don't want it then do whatever you can.
Regards,
Dr. Anil kumar
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Oct 10, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Yamaha Motor India Customer Care's response
Dear Anil Kumar,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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