[Resolved] Yamaha Motor India — Engine/SMG failure in new RAY ZR 125FI - Complaint reference no : IC-51166 | |||
- Yamaha Complaint reference no : IC-51166 - Subjected complaint could not be not resolved by both Yamaha and its dealer M/s CAG enterprises from Oct 2020 to till date[protected] - Abnormal heavy noise in engine and SMG section. - Sudden Vehicle jerk noticing during deceleration around 10-15kmph - Velocity of the vehicle during deceleration time is very quick (i.e Due to load in the engine the vehicle stops immediately without free running on its own velocity). - Technicians are not skilled to analyse complaint technically. Was this information helpful? | |||
Dec 6, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 05, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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